About our company
Spanta Teb Giti Company was established in 1402 and initially worked in the fields of support services, maintenance and repairs, software updates and purchasing advice for GE and SAMSUNG MEDISON ultrasound devices, specialized repairs of ultrasound probes, providing purchasing and expert advice, providing services for NIHON KOHDEN and ZOLL cardiac electroshock devices, and providing various types of medical batteries. In order to improve the level of optimal service and taking into account customer satisfaction, it started its activity in the field of ultrasound device services according to ISO/IEC 17025 standards and is proud to be one of the most specialized companies active in this field throughout the country by obtaining a license to provide third-party services for GE and SAMSUNG MEDISON ultrasound devices from the Medical Equipment Department in 1402. In this regard, the following orientations are followed to establish a quality management system based on the ISO13485 standard:< wpml_linebreak >
Improving the scientific level and capabilities of the organization’s employees through training< wpml_linebreak >
Increasing the quality of services provided to customers in accordance with legal< wpml_linebreak > requirements and customer demands< wpml_linebreak >
Ensuring the satisfaction of customers and other stakeholders of the organization< wpml_linebreak >
We believe that we will achieve the above goals with appropriate organization in a friendly environment and by identifying processes and continuously improving them in accordance with the ISO13485 standard.
After-sales service unit
The issue of service, maintenance and repair of medical systems and equipment is one of the important topics in managing and optimizing this equipment. Therefore, Spanta Teb Giti Company, with the aim of meeting the needs of the respected medical community and various treatment centers in completing its sales process from the customers’ perspective and communicating directly with them through its after-sales service and repair unit, has taken on this important issue of the community. Without observing the principles of maintenance, medical equipment of any quality and with any management system will not have a long life. Spanta Teb Company, by employing medical engineering, electrical and electronic specialists and optimal time management and the highest quality level in accordance with the latest standards set by the equipment manufacturer, undertakes troubleshooting, repair and maintenance of medical devices that do not have a representative or an inactive representative in the country.
The main objectives of this section include the following:
- Maximizing device efficiency and reliability
- Increasing the useful life of medical devices and preventing premature failure
- Reducing the maintenance costs of medical devices
- Reduce device downtime
- Maximum return on investment
- Preventing waste of supplies and spare parts
- Returning medical devices to working order